RETURNS & EXCHANGES
Because our products are made to order, we do not accept returns or exchanges for:
Incorrect sizing
Buyer’s remorse
Ordering the wrong item
That said—if something isn’t right, we’ve got you.
If your item arrives:
Damaged
Defective
Incorrect
Please contact us within 14 days of delivery at info@twelvenotebrewco.com with your order number and a photo of the issue, and we’ll make it right.