RETURNS & EXCHANGES

Because our products are made to order, we do not accept returns or exchanges for:

  • Incorrect sizing

  • Buyer’s remorse

  • Ordering the wrong item

That said—if something isn’t right, we’ve got you.

If your item arrives:

  • Damaged

  • Defective

  • Incorrect

Please contact us within 14 days of delivery at info@twelvenotebrewco.com with your order number and a photo of the issue, and we’ll make it right.